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Terms and Conditions

Nature Ripe Terms & Conditions

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT:
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Nature Ripe reserves the right (but not the obligation) to remove or edit such content, but may not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Nature Ripe a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Nature Ripe and sublicensees the right to use the name that you submit in connection with such content, if they choose. By submitting a product reveiw you agree Nature Ripe has requested and been granted permission to use the product review as a clinical trial. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Nature Ripe for all claims resulting from content you supply. Nature Ripe has the right but not the obligation to monitor and edit or remove any activity or content. Nature Ripe takes no responsibility and assumes no liability for any content posted by you or any third party.

Order Cancellation:
If you wish to cancel an order we will do our best to make the cancellation prior to delivery. We are unable to cancel, revise or recall an order once it has delivered.

Return Policy:
If you have a concern with any of our products, please call customer service at  +255 654 077 939 or use our contact form. We will be happy to provide usage assistance and discuss all your options with you.

Please call or e-mail for prior approval (Prior Approval Number) before returning any items. If products are returned without prior approval, a restocking fee between 20% and 100% will apply at Nature Ripe’s sole discretion.

Any product may be returned unopened and unused for any reason within 7 days and a refund or credit will be provided for the purchase price of the product. Returns will not be accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected. Sorry, but refunds, credits or exchanges will not be granted after 7 days and/or without proof of purchase.

This return policy applies to orders purchased directly through Nature Ripe Online Store. If you purchased a Nature Ripe product at a retail store or other resale location, please contact the seller regarding your return.

We 100% guarantee the purity and freshness of our products from spoilage before the best by date when stored properly as well as delivery of goods free of damages to product or packaging during or prior to transit. Items damaged by customers upon or after receipt will not be returnable.

Please direct all prior approved returns to:

Nature Ripe
Dar es Salaam.

BULK PRODUCTS: QUALITY STATEMENT & RETURN POLICY:
Nature Ripe maintains the highest quality standards of Raw, Organic & Wild Crafted Superfoods in today’s Natural Food market. Our products are sourced from local farms across the Tanzania where the products flourish naturally, without the risk of GMO contamination, or the use of harmful pesticides, herbicides and products thereof.

  • Due to the 100% unprocessed, raw nature of our bulk products, you may discover some of nature’s small gifts inside your purchase including: Twigs, Leaves, Small Rocks, Dirt, and other naturally occurring elements of the environment. All products undergo a strict quality control process which includes a thorough washing at their point of origin, however it is sometimes difficult to catch all particles.
  • Due to the size and nature of Bulk Products, we are unable to accept returns. Please contact your Sunfood customer service representative prior to your purchase to address questions or concerns.
  • Bulk items are exluded from site wide sales, free shipping discounts, and international shipping discounts.

Thank you for your continued support & being a part of our Nature Ripe Family!